Hiive is a fintech/marketplace startup connecting buyers and sellers of stock in venture-backed pre-IPO companies🚀. Thanks to our industry leading technology and our best in class capital markets team, we are home to the fastest growing marketplace for the stock of “unicorns” on the planet. As a profitable and rapidly growing business backed by tier one venture capital investors, we are seeking to scale our high performing team.
As a UX Writer you will own the entire UX writing process end-to-end for our product, ensuring that all copy is customer-focused, legally compliant and meets the highest standards. This includes evaluating our current copy across our interface and notifications, maintaining and re-establishing standards, and collaborating effectively with stakeholders, the product team, and designers. Additionally, you will have a strong focus on the legal and regulatory implications of the copy to ensure compliance and clarity.
In this role, your responsibilities would include:
- Evolve and maintain the product copy process, including drafting, getting feedback, and obtaining legal review.
- Become proficient in the secondaries trading domain to understand terminology and translate to copy.
- Collaborate with designers, PMs, and business teams to understand current processes, business needs, and domain knowledge.
- Develop a UX copy strategy for both back office and marketplace products.
- Maintain and update the content style guide, and help refine the product tone and voice and create consistency across the product
- Create targeted and impactful product content for various application touchpoints such as notifications, emails, guiding material, and more.
- Assist in research efforts that help evolve the product and copy direction.
- Help with additional product-related content as needed.
Required Experience:
- Strong skills in creating targeted, impactful product content for various touchpoints, including notifications, emails, guiding material, and more.
- User-centered UX writing, always focused on the end user and their needs.
- Proficient in using Figma and other design tools.
- Strong attention to detail, tone, and consistency in writing.
- Systems thinker, able to consider cross-platform impacts and implications of changes.
- Capable of managing multiple projects and tasks in a time-sensitive manner.
- Excellent collaborator, able to work effectively with product team members and stakeholders to craft, review, and iterate copy.
- Strong understanding of the product development lifecycle.
Preferred Experience:
- Experience with financial or legal subject matter is ideal; otherwise, capable of quickly learning and ramping up on complex topics.
Compensation, benefits & perks:
- Highly competitive salary plus commission commensurate with experience and contribution.
- Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan.
- Comprehensive 100% employer-paid health and dental premiums, and a health spending account.
- Preference to those willing to work in our Vancouver, BC HQ, with a first-class view of the mountains. Open to Canadian-based remote candidates.
- An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar”, team workouts, annual summer party and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Womens’ Network events.
- Significant opportunities for growth into team leadership and management roles.
- Entrepreneurial culture, and a small and dynamic team.
- Sponsorship, immigration and relocation for exceptional candidates.
Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity
