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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

Are you passionate about using your gift for language to design intuitive, delightful product experiences that help users accomplish their goals? As a User Experience Writer Intern on the SoFi Content Design team, you’ll be working to shape product experiences by creating useful, meaningful text that helps guide users through their top tasks and product journeys.

As part of the product design team, you’ll work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you’ll strive to establish cohesive language and a unified voice across products and platforms that reflect the SoFi brand. You’ll use empathy, logic and hard data to inform content choices, and will become an expert in the SoFi product offerings, specifically embedded within the SoFi global business unit responsible for all of our major financial products around banking, investing, and small-medium business tools that are collectively used by millions of people in the US.

As a writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences. You will help drive guidelines and best practices, develop playbooks and recommendations to ensure our content can scale consistently across product experiences.

What You’ll Do:

• Write and edit clear and precise UX that helps users through their goals
• Integrate the SoFi brand into the content experience of SoFi products
• Conduct competitive audits to inform content recommendations
• Identify opportunities for improvement, additions, and innovations. Prepare to pitch those ideas as they surface and are defined.
• Share your recommendations/findings in a number of presentations with different groups of partners and stakeholders
• Participate in Design Reviews, giving and soliciting member-centric feedback
• Present your summer project to SoFi’s senior leadership team

What You’ll Need:

• Enrolled in an accredited US-based university (working towards a Bachelor’s or Master’s degree) with an expected graduation date of Spring 2026
• Must be returning to school for at least one quarter or semester after the internship
• Have no more than 12 months of professional full-time work experience (excluding internships and research assistant roles)
• Must be willing to relocate to San Francisco Bay Area and be available to work in the San Francisco HQ office for the duration of the internship
• Must be attending a US-based university for positions in the US
• Able to obtain work authorization in the US in 2025
• Currently enrolled as a student in the Arts & Humanities such as a focus in Communications, Journalism, English, Technical Writing, Marketing, Psychology or related field.
• Must be articulate, organized and able to manage multiple projects across product lines
• Basic understanding of the product design process, design thinking as a bonus
• Excellent communication skills, with the ability to synthesize and communicate ideas visually, verbally, and in writing

Nice to Have:

• Previous experience in UX writing, storytelling, content creation, or marketing
• Previous exposure to agile start-up technology companies, and/or fin-tech companies
• Passionate about personal finance and technology

Internship Perks:

• Access to senior leadership, including exclusive Q&A sessions with executives across all functions of SoFi
• Exclusive opportunities to contribute to a tech hackathon, to deliver a case study to the CEO, etc.
• Development sessions for career, financial, and professional growth
• Opportunities to participate in company wide events like All-Hands and SoFi circles programming
• Networking socials to connect with fellow interns
• SoFi swag giveaways
• We offer incoming interns the flexibility to select from two potential start dates:
  • Cohort 1 - Tuesday, May 27, 2025 - Friday, August 15, 2025
  • Cohort 2 - Monday, June 16, 2025 - Friday, September 5, 2025

Why you'll love working here:

> Internship Benefits: View Link

> Full Time University Grad Benefits: View Link

Internship Highlights include:

In addition to a unique and challenging professional experience, interns will also receive perks such as invites to Member events, and more!

• Personalized Mentorship Program
• Fully stocked kitchen (snacks & drinks)
• Access to senior leadership, including round tables with executives across all functions of SoFi

Pay range: $35.50 - $44.50

Payment frequency: Hourly

This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.

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