Overview:Edgewater Federal Solutions is seeking a Web Content Specialist I to support the Multimedia Production team at a major national laboratory.Responsibilities:
- Collaborate with Designers, Developers, and Communications Specialists to plan, develop, and produce high-quality webpages.
- Interact with stakeholders and subject matter experts to format, edit, and publish new and updated website content
Qualifications:
- Bachelor’s degree in Digital Communications, Web, Design, English, or other relevant degree and a minimum of two years of relevant experience
- In lieu of a degree, additional relevant experience is applicable.
- U.S. Citizenship is required per contract to obtain and maintain a U.S. Department of Energy clearance.
- The successful candidate will be highly detail-oriented, proactive, and a problem-solver, capable of delivering top-level customer service in a fast-paced environment.
- Beginner proficiency in the web communication field. Has a general understanding of written, visual and interactive communication, with a focus on digital communication channels such as web, social media and email.
- Beginner proficiency in copyediting or web-related writing and various writing styles.
- Beginner proficiency in visual and interactive design as it relates to digital content creation, and the software used to do so.
- Ability to translate complex, technical and jargonized content into a format appropriate for the web.
- Ability to organize content into sitemaps and that support campaign and UX objectives.
- Understanding of digital communication standards, guidelines, and best practices, especially as they relate to UX, SEO and accessibility.
- Ability to follow standards, best practices and demonstrate good judgment when implementing web content.
- Ability to provide unparalleled customer service.
- Experience developing, formatting, and publishing web content in a web authoring software or Content Management System (CMS).
- Experience working with a WYSIWYG to input formatted text as HTML or Markdown and the ability to edit HTML/Markdown directly.
- Experience using tools and methods for information architecture activities such as creating sitemaps.
- Experience using tools and methods for collaborative communication and project management.
- Experience using tools and methods for receiving new and updated web content, and taking feedback from customers.
- Experience collecting metrics from analytics software (e.g. Google Analytics, etc).
- Demonstrated ability to gather and interpret usage data for the purpose of user testing, measuring success, and reporting to stakeholders.
- Ability to conceptualize and communicate program requirements and detailed elements to both technical and non-technical personnel.
- Demonstrated skill with interpersonal, written, and verbal communication.
- Organization skills with high attention to detail and accuracy.
- Experience collaborating with developers, designers, and product stakeholders.
- Able to use problem-solving skills to conduct research, investigate alternative solutions, and recommend solutions to improve services and products.
- Ability to monitor and maintain web content to ensure that content is accurate, up-to-date, accessible, and free of errors.
- Demonstrated experience working with customers in a professional and responsive manner.
- Ability to meet project deadlines and manage multiple concurrent tasks and competing priorities.
- Experience working with customers and subject matter experts to achieve project requirements and communication objectives through the creation and implementation of high-quality web content.
Desired Skills:
- Skilled in industry-relevant design and illustration software (e.g., Adobe Creative Suite).
- Has an understanding of photography and design and can make adjustments to photos and graphics ensuring they are the right quality, dimensions and format for web use.
- Ability to do manipulation and conversion on files, such as converting file types, optimizing PDFs and making PDFs meet accessibility requirements.
- Understanding of search engines to optimize front matter and metadata.
- Experience with accessibility requirements such as Section 508 Compliance and accessibility tools (e.g., Siteimprove).
- Experience creating engaging and shareable digital content.
Submission of a digital content sample, portfolio, and/or applicable work materials is highly suggested.
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2022.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
