UX UI Designer Intern

Who we are:

ClubLabs is a rapidly growing technology and design shop in Los Angeles. We are the digital acceleration team for Automobile Club of Southern California, also known as AAA —  we are the proving ground for ideas that exceed our members' expectations. We’re a team of engineers, designers, researchers, and product managers within AAA delivering maximum value to our members and business for a smarter future.

What we are looking for:

UX/UI Designer Intern

What you'll be doing:
As a UX/UI Design intern, you’ll fill an important role in the end-to-end design process for our digital ecosystem, including the Web, Mobile Web, and Native Mobile Apps. You’ll be trained to focus on designing digital experiences for AAA's Auto Club Members based on User Research studies and A/B Testing, as well as analytics and metrics. We are looking for people who have infinite curiosity, lots of empathy, and a willingness to welcome new challenges. You'll work with a team who is intelligent, driven, and caring.

• Help answer the “why?” of design decisions by understanding users’ thoughts, actions, and emotions through User Research, A/B Testing, and Analytics & Metrics
• Assist in designing, conducting, and analyzing user research, stakeholder interviews, and usability testing in order to design with users and stakeholders and drive iterative improvements.
• Help analyze and interpret analytics and metrics as measures of success for UX/UI designs
• Assist with the creation of various deliverables including customer journeys, personas, sitemaps, wireframes, and prototypes
• Help with the creation of designs for mobile, desktop, and other platforms.
• Proactively recommend concepts and enhancements for projects success and overall improvements
• Successfully work independently and as part of a team
• Help effectively communicate with other teams including software engineers and creatives as well as the strategy, business development, and media teams

Requirements:

• A current portfolio demonstrating your design approach and thought process from identifying a problem to solving it.
• Strong foundations in design, graphic design, art, and human centered interactions.
• Must be already graduated or graduating this year.

• An eagerness to learn new skills and tools for understanding users
• Entry-level background in Design Thinking and its application, especially the role of user research and A/B testing in a continuous improvement design process
• Demonstrated ability to design user flows, wire frames and mock-ups
• Extremely detail oriented with strong verbal and written communication skills
• Strong time management skills with the ability to work on multiple projects at once and meet deadlines
• A natural propensity for always delivering your best work and never settling for mediocrity
• A curiosity and interest in staying up-to-date on current design trends and tools
• Experience using UX/UI Design and Graphic Design tools preferred (e.g., Figma, Photoshop, Illustrator, etc.)
• Experience in layout and color theory is a plus

The starting pay for this position is $30 per hour.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

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