UX Research Intern (Fall 2024)

Candid is now accepting applications for an intern to join its UX Research team to understand the experience of the people who use (or could use) Candid to get the information they need to do good.

POSITION: UX Research Intern (Fall 2024)

REPORTING TO:UX Research Manager

SCHEDULEUp to 15-19 hours per week, Monday through Friday between the hours of 9 a.m. to 5 p.m. ET, during the Fall 2024 semester

LOCATIONFlexible (Remote or a hybrid schedule in one of Candid’s offices in New York, NY; Atlanta, GA; Cleveland, OH; or Williamsburg, VA)

COMPENSATION$15- $20/hour (compensation may vary based on skills, experience, year in school, and location)

Career Exploration:

• Exposure to UX research and strategy.
• Exposure to agile product design and development.
• Exposure to mission driven, digital product development.
• Exposure to inner workings of a mid-sized nonprofit, including official organizational and team meetings, collaboration between teammates, and collaboration with other teams.

POSITION SUMMARYCandid (candid.org), the nation’s leading authority on philanthropy, seeks a resourceful, creative, conscientious, and detail-oriented intern to work closely with the UX Research, Product Management, and Design teams. This is a great opportunity to participate in the range of activities a small but vibrant UX Research team undertakes daily.

The successful candidate will demonstrate a commitment to excellence, the ability to think and learn quickly, strong organizational skills, attention to detail, follow-through, and an appreciation for the activities of the nonprofit sector.

Interns will be expected to participate in Candid training programs and present on their work at a Town Hall at the conclusion of their internship.

RESPONSIBILITIES

• Support UX Research in identifying opportunities for research, choosing the appropriate methods, conducting the research and analyzing and presenting results.
• Support UX Research operations including but not limited to scheduling, participant tracking, and notetaking.
• Support research analysis including multi-method synthesis, video editing, survey analysis, and insight sharing.
• Attend product, design, and all-staff meetings as available.

REQUIREMENTS

• Pursuing a graduate degree in Human-Computer Interaction (HCI), Anthropology, Psychology, Cognitive Human Factors, or related field.
• Familiarity with qualitative and quantitative research methods and practices.
• Highly organized.
• Commitment to working a pre-agreed schedule.
• Strong written and oral communication skills.
• Strong ability with Microsoft applications, Slack, and Zoom.
• Familiarity with web technologies and JIRA are plus.
• Interest in the social sector.
• Creative approach to tasks.
• Professional, positive attitude.
• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
• Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.

The information you need to do good.

Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, we connect people who want to change the world to the resources they need to do it. Our data tools on nonprofits, foundations, and grants are the most comprehensive in the world.

Candid's vision is an ambitious one. But we know that when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.

On February 1, 2019, Foundation Center and GuideStar joined forces to become Candid, a 501(c)(3) nonprofit organization.

HOW TO APPLY

Please email your resume and cover letter to careers@candid.org. Please put the title of the position you are applying for in the subject line. Your application will only be considered if all instructions above are met.

Due to the high volume of applicants we typically receive, we regret that we can only contact candidates that are selected to participate in our interview process.

For more information on positions available at Candid, please visit our website: https://candid.org/about/work-at-candid

Candid is an EO/AA/VET/DISABLED Employer.

We are committed to diversity, equity, and inclusion and especially encourage members of underrepresented communities to apply.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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