UX Intern - Research & Strategy

Position OverviewThe UX Intern will join Navistar's UX Design Ops team.   They will primarily be focused on developing standard-reusable design thinking practices, workshops, artifacts, and templates to standardize how Navistar does UX research strategy and design validation in the digital space within and around an agile workflow. The UX Intern will test and refine template prototypes and drafts by supporting UX practitioners across the enterprise to research and validate their work.

At the end of this internship, the UX Intern will be able to point to a library of templates, artifacts, and SOP (Standard Operating Procedure) workshops they participated in establishing, a map of where/when they happen in our agile process and real products their work helped define and validate.

Candidates are expected to demonstrate experience with the design thinking process and confidence speaking up to inspire action on cross-functional teams. Applicants should be open to new experiences and ways of working. Comfort with ambiguity & challenging norms is also important.  

Is applying design thinking in a company with many opportunities to gain valuable experience and plenty of freedom what you are looking for? Then this internship is for you - Apply now!

Responsibilities

Responsibilities

The intern may work on one or more of the following:

• Develop standard re-usable innovation practices and artifact templates.
• Participate in planning and running Navistar’s annual Innovation week.
• Research for digital, (UX) operations approaches
• Establish self-sustaining group empathy experiences that help Navistar employees relate to customer’s realities.
• Facilitate and participate in data gathering events, rapid prototyping, customer interviews, customer immersion & iterative cycles
• Create and present showcases to executive leadership.

Minimum Requirements

• Pursuing a Bachelor’s or Master’s degree

Additional Requirements

• Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status)

Desired Skills

• At least Sophomore standing for undergrad at the time of application
• Able to work at least 12 weeks (starting the end of May or early June through August)
• Engaged in a Design Thinking, UX / Research, or Service Design program.
• UX Research & Strategy experience.
• Competency using Figma, Mural, designing in-person workshops.
• Competency designing and conducting usability validation testing
• Previous applicable experiences
• Entrepreneurship/intrapreneurship experience
• Human-centered design thinking knowledge
• Observe, Interview, Empathize, Insights, Ideate, Prototype, Iterate
• Confident (even to the point of being a little annoying)
• Self-starter
• Hustler
• Event planning
• Collaborating in a cross functional team
• Creative mindset
• Voice of Customer generation
• Leadership experience
• Executive presentations
• A unique individual
• Pursuing a degree in any of the following fields: Design Thinking, UX Design, Service Design, Project Management, Event Planning, UX Design, Engineering, Art, Communication, Psychology, and/or Anthropology.

Company Overview

Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.

Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.

With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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