UX Designer

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we’re all a part of something bigger than ourselves. What will you make today?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

Interaction Designer

What you’ll be able to do:

The candidate must be collaborative by nature—willing to lead, execute, optimize and adjust both work product and processes—based on feedback and input from a number of stakeholders.

You’ll have to be passionate about user experience and want to take advantage of working with highly collaborative and talented team members. You’ll have the opportunity to create and transform digital experiences for a commercial audience being offered the leading edge in automotive technology and supporting solutions. Balancing the business needs while always keeping our users and their goals in mind will be paramount. You will be responsible for guiding the user experience across Ford Pro’s website strategy inclusive of all parts of the customer journey.

You will:

• Create wireframes, prototypes, and visual designs of webpages, websites, web applications, and/or mobile applications, based on user needs and business goals.
• Design interactions and pathways within the product that encourage achievement of user goals in the simplest way possible.
• Define how users can interact within interfaces by anticipating user behaviors.
• Ensure users have what is needed to complete their objectives by clearly identifying product intent to them.
• Participate in user research sessions to promote understanding of user desires, needs, and beliefs. Utilize user feedback to improve product usability.
• Concept, design, test, launch and refine new products and services through systems thinking that solve known and emergent user needs.
• Contribute to the inclusive culture of the larger Digital & UX team.
• Advocate user-centered design perspectives for your areas of focus that are informed by business needs, voice of the customer, and technical feasibility.
• Provide consistency in approach, and integrity in usability and accessibility, across design efforts.
• Drive the delivery of design work, raising the bar for team-wide, human-centered approaches.
• Engage in project planning and scoping to support business needs and design opportunities, setting teams up for success.
• Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high quality experiences.
• Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects.
• Work with stakeholders to proactively identify problems & solutions.

The minimum requirements we seek:

• Associate’s degree or certificate, or a combination of education and equivalent experience.
• 1+ years of experience in digital and software design.

Our preferred requirements:

• Knowledge of human-computer interaction, design thinking, human-centered design, visual design, and interaction models and principles. Understand how to anticipate user behaviors and requirements.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment.
• Familiarity of cognitive and navigation design principles, as well as user research.
• Experience delivering projects from definition through execution and refinement.
• Ability to build consensus, influence, and work effectively within a cross-functional team of designers, product managers, and engineers.
• High-level knowledge of design tools such as Figma, InVision, and/or other design and prototyping software.
• Ability to communicate the value of product features and identify trade-offs to deliver useful digital products.
• Flexibility to work on initiatives with unclear and/or changing requirements. Strong project management, problem-solving, verbal/written communication, and context switching skills.
• Passion for the automotive, transportation and fleet management

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

For a detailed look at our benefits, click here:

https://clicktime.symantec.com/15uBY3SqCkkRwy5GTLtdA?h=7XcWQxIjSkvzZpAodU_eXqvPbCZ56bDHrTcrovPFkZ0=&u=https://fordcareers.co/GSR-HTHD

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.

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