UX Designer

Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a UX Designer. As a UX Designer dedicated to our EZLynx product suite, you will drive projects across multiple products, have an equal seat at the table with Product and Development, conduct primary user research, explore user requirements, vet user scenarios, sketch, mock and prototype solutions. Ultimately accountable for the delivery, quality, and success of the user experience throughout our suite of products. Drive the team to create solutions to challenging problems by using user research, ideation, and design to provide users with a flawless experience that simplifies outdated user interfaces and complex insurance workflows.

What You’ll Do

• Develop a strong understanding of the property and casualty insurance vertical and our user’s needs and motivations to advocate for the users
• Proactively take initiative to push projects forward to completion, own the details, and quickly escalate any team/project blockers
• Promote product consistency across the platform
• Identify how to best integrate usage analytics into our product that will generate data to help us track and measure the success of our designs
• User Research

• Drive consistent standards on user research best practices
• Conduct mixed-method research with stakeholders and users to acquire both attitudinal and behavioral user data

• Ideation and Design

• Explore solutions to the problem in conjunction with the stakeholders using one or more of the following tools: user flows, information architecture, sitemaps, wireframes, and mockups
• Conduct usability testing with customers to gather user feedback
• Assist in the creation of scalable team practices
• Articulate with ease the why behind team design decisions

What You’ll Need to Succeed

We’re looking for someone who:

• Can work remotely or from an Applied Systems office
• Ability to travel (post-COVID-19)

Your experience should include some or all of the following:

• 1 - 3 years working in UX, with a portfolio of examples of successful user research-driven design for B2B enterprises software or SaaS products
• Experience with Design discovery
• Understanding of user experience methodologies and design principles
• Experience with research methodologies such as user observation, user interview, usability testing, card sorts, persona development, user journeys, and surveys
• Ability to work independently or as part of a team and assist direct reports as needed
• Excellent communication, problem-solving, reasoning, and analytical skills
• Excellent interpersonal and collaborative skills that promote idea-sharing and knowledge transfer
• Experience with UI design and managing design at scale using design systems.
• Excellent planning, time management, and organizational skills
• Bachelor’s degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines
• We proudly support and encourage people with military experience, as well as military spouses, to apply

Additionally, you may have:

• Experience working with Figma for high-fidelity mockups and prototypes
• Demonstrate ability to quickly learn new technologies and techniques
• Insurance industry experience

What You’ll Gain

Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people, and are empowered by the results of our work. We fulfill the promise of insurance – safeguarding and protecting what matters most in people’s lives. And there is no more important job than that.

Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.

Who We Are

For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.

We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.

It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what’s possible.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

‍