UX Designer

UX Designers lead the journey team in understanding the prospect and onsite team, ideating potential solutions, and determining the end-to-end shopping & leasing experience. They are critical in conducting prospect and team member interviews, synthesizing qualitative insights, and conducting usability tests during the pilot. As a UX Designer, you will play a crucial role in creating intuitive and engaging user experiences for our digital products. You will be responsible for designing visually appealing and user-friendly websites that meet the needs of our clients, as well as understanding user needs and translating them into seamless and visually appealing designs. The ideal candidate should have a passion for web design, an eye for detail, and the ability to create responsive designs that work across all devices. You will work closely with cross-functional teams, including engineers, product managers, and marketing teams, to ensure that designs are feasible, marketable, and deliver exceptional customer experiences. Designers have four major focus areas on their team: Prospect Champion: Brings the prospect’s voice to the team and ensures the design vision will improve the experience Design Thinking Visionary: Pulls best-in-class insights from other industries and pushes the team’s thinking forward Master Craftsman: Leads the team efforts in research, design prototyping and testing, and design strategy Agile Mindset: Engages across topics with the team and helps break vision into small, measurable pilots

JOB DESCRIPTION

• Participate in prospect and on-site team member research to understand needs, touchpoints, and frustrations

• Develop, iterate on, and share personas and service/journey maps for the team

• Conduct research and synthesize qualitative insights from customer research into themes

• Develop and curate external inspirations and push the team to create an industry-leading experience

• Create design prototypes for potential solutions and test prototypes with users

• Collect and analyze qualitative and quantitative data to identify user needs, behaviors, and preferences

• Gather qualitative feedback from prospects, residents and team members during the piloting and scaling phases

• Share insights and trends with team and other business leaders

• Contribute to building design expertise, tools, and processes in-house

• Collaborate with cross-functional teams to determine product design specifications, including technical requirements, product features, and user experience goals.

• Develop design guidelines and standards to ensure consistency across products and maintain brand identity.

• Develop low-fidelity and high-fidelity prototypes to test and iterate design solutions.

• Conduct A/B and usability testing to ensure we are optimizing our user flows and shopper journeys.

• Write test cases, set KPIs and desired outcomes for tests and present findings to the team.

• Ensure website design is optimized for search engines and is accessible to all users.

• Advocate for user-centered design principles and ensure a seamless and cohesive user experience across multiple platforms and devices.

The base compensation rate will vary based on education, experience, skills, and geographic location, as applicable.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their salary. Team members may also participate in the 401k plan, once eligible. Regular, full-time team members are offered a range of medical, financial, and other benefits from which to choose.

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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