UX Accessibility Intern

You have a life. We like that about you.

At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows:

We are seeking a User Experience Accessibility Intern for our summer internship program. Dates for the internship will be from May 20 to August 9, working full time during the summer hours. The internship will operate in a hybrid work environment, working in the office Monday through Wednesday at our headquarters in Dublin, Ohio.

The intern could expect to sit in on consultations with user experience (UX) and user interface (UI) designers, UX researchers, and the quality assurance (QA) team to ensure that accessibility is embedded into the planning, implementation, and review of user interface updates. The intern will have the opportunity to improve the accessibility of products used by thousands of library members in over 100 countries.

We are looking for someone with experience in reviewing user interfaces to evaluate their accessibility. A background in conducting accessibility evaluations or usability research with people who use assistive technology is highly desired but certainly not essential. If you are an experienced screen reader user, if you rely on magnification, or other assistive technology to interact with computer screens, please apply!

Responsibilities

Intern responsibilities will focus on evaluating OCLC product interfaces’ conformance with Web Content Accessibility Guidelines, but may also include:

• Involvement in end user research to explore, uncover, and analyze user requirements
• Collaboration with senior user experience designer(s)
• Working with product development, user experience, and user research teams to flag potential accessibility issues
• Participating in user story reviews to ensure that all aspects of accessibility requirements are identified
• Participation on one or more teams on small to medium sized projects as an accessibility resource.

Qualifications

• Superior written and verbal communication skills
• Strong problem-solving and analytic skills
• Strong familiarity with accessibility guidelines and best practices
• Excellent team-interaction skills

Desired, but not required

• Software development experience or exposure (for team collaboration)
• Working toward a Bachelor’s or Master’s degree in a Human Computer Interaction, Human Factors, Library or Information Sciences, or a User Experience related discipline
• An interest in library science and/or reading technologies

We strive to make the application process as simple as possible. We also welcome applications from people with nontraditional backgrounds with transferable skills. Please don’t rule yourself out! If you need accommodations in any step of the process, contact accessibility@oclc.org, with the job title + “accommodation request” in the subject line.

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