User Experience Researcher Co-op/Intern

Position: User Experience Researcher Co-op/Student
Duration: 3 Months+
Date: September 5 to December 22, 2023
Location: Hybrid

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Join us in creating the technology that helps the world act together

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We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

The team you'll be part of

Network Infrastructure

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Education Recommendations

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Currently a candidate for a bachelor’s, MA/MS degree or diploma in HCI, Psychology, Anthropology, Sociology or related field with an accredited school in Canada.

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What you will learn and contribute to

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As a Co-op User Experience Researcher, you will use and develop your knowledge of methodologies and perspectives of social science research as it applies to digital product design. You will support cross-functional team members to define, plan, execute, and report on research activities. You will leverage mixed methods approaches to understand and extract meaningful patterns of user behavior and attitudes. Your work will generate user experience insights that will move our products forward.

You will help take the experience of IP Network management UX to the next level. We're looking for people who can see beyond what we do today and can execute on a vision for what it could become. You will work with product and design teams to support the planning and execution of research that enables Nokia to better understand its customers.

• Bring knowledge of methodology and practices of social science research to the design & research projects
• Support cross-functional team members to define and prioritize research and to develop UX metrics
• Support and conduct empirical research in order to understand and extract meaningful patterns of user behavior
• Generate user experience insights that will move our products forward
• Experience moderating qualitative research

What is Nokia looking for from me

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• An enthusiasm for interdisciplinary collaboration with designers, engineers, developers and product teams
• Experience moderating qualitative research
• Experience in compiling and analyzing secondary qualitative data
• An empathetic and analytical to approach human-centered research is a must, and experience in applied qualitative product research and design thinking techniques is an asset
• Strong ability to communicate results of research to interdisciplinary and lay-audiences. Experience in visual and illustrative communication is an asset
• Driven to draw out the “what it means” of research and provide tactical implications for research findings

Why we're awesome

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Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Company Culture: We believe our people are our greatest asset and we aim to foster a fun, challenging, positive, and inclusive work environment. We offer 1-on-1 mentorship, learning and development opportunities, global impact and interaction, and flexible work/life balance.

Meaningful Co-op Term: During your co-op term, you will have the opportunity to test out the latest technologies and work on innovative projects that could leave a global impact. You get to use skills learned in the classroom and apply it to real work situations while gaining professional hands-on experience.

Nokia is committed to inclusion and is an equal opportunity employer

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Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people.

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Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

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Join us and be part of a company where you will feel included and empowered to succeed.

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See you this Fall 2023!

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“My experience at Nokia has been amazing, one of the best learning experiences I ever had in my life. As Co-op student, it was an honor to be treated as any other full-time employee at Nokia. I got the freedom to design & implement my ideas. Working at Nokia as a Co-op student was the best thing that ever happened, it was a life changing opportunity.” – Ummar Tantray, Former Nokia Co-op student, Fall 2020

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