Title: US Researcher
Location: Fully remote, US
Contract: 30 June 2023, strong potential to extend
IFG is on the search for a UX Researcher to support a global IT giant in USA on a contract basis.
Our client's research team is seeking a UX Researcher to conduct evaluative and generative research in the fraud risk management domain. In this role you will work with a cross-functional team working closely with design, program management, and engineers to understand our customers and their experience.
Responsibilities:
- Work closely and collaboratively with Design, PM, and Engineering partners to design and ship the product experiences that delight target users and customers
- Drive and conduct user research to clarify and gain better understanding of user needs using a mix of research methods to inform product design including but not limited to usability studies, heuristic evaluations, interviews, surveys, benchmarks, and persona development
- Communicate your findings in a clear and concise manner and drive meaningful action based on those findings
- Document recommendations and point of view based on research and analysis
Skills:
- A degree in human-computer interaction, cognitive psychology, behavioral science, or a related field. Graduate degree is preferred OR industry experience where the most recent role is a UX researcher
- 1-2 years of industry or relevant academic experience conducting user research / design research and effectively partnering with development teams to improve the user experience based on research results
- Experience creating study plans and running large and small tests
- Experience using varied user research techniques at various stages of the development process (e.g., remote testing, lab usability studies, heuristic evaluations, surveys, field research/ethnographic techniques)
- Excellent collaborations skills, and experience teaming with designers to help prepare designs for testing
- Accurate measurement and precise reporting of usability data and other research data
- Demonstrated ability to analyze research data, create results presentations, and deliver them to design and product teams
· Excellent oral and written communication skills
- Ability to work independently and as part of a team in an agile environment
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities and qualifications may vary based on assignment.
IFG is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment for all.
