< Back to All Jobs
Oracle

User Assistance Intern

Remote (US)
|
Internship
|
Intern
Not Specified; Please Check Eligibility Requirements
2023-07-13
3.9

Job Description

Your primary tasks as user assistance intern will be to develop user training via video, animation, and software simulation. You will interact with product developers, business analysts, UX designers, consultants, engineers, and instructors. You may work individually or with multiple team members.

The role involves researching new product features and new technology in a fast-paced development environment. The position requires solid technical aptitude, excellent writing skills, and the ability to complete projects with minimal supervision. Proven ability to develop new material and organize it logically is absolutely critical. Previous experience developing user assistance content for computer software is highly desirable. Experience using TechSmith Camtasia and Adobe Creative Cloud is a huge plus, as is knowledge of project management principles.

Responsibilities

Key qualifications:

  • Direct experience developing video and other multimedia training material.
  • Capacity to work in a technical environment and develop content related to computer software.
  • Analytical skills to transform technical/functional concepts into a compelling video narrative.
  • Ability to write clearly and concisely.
  • Presentation skills and an upbeat voice.
  • Creativity and interest in learning new technologies.
  • Bachelor’s degree or higher in a related field of study.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the United States only

Hiring Range: from $18.99 to $38.32 per hour; from $39,500 to $79,700 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

GO TO THE JOB

Related Jobs

Product Design Intern - Summer 2025

Los Angeles, CA (On-site)
|
Internship
|
Intern
2024-09-23
3.3
View Requirements

Product Design Intern

Menlo Park, CA (Hybrid)
|
Internship
|
Intern
2024-09-25
3.5
View Requirements

Visual Design Intern

Illinois, United States (Remote)
|
Internship
|
Intern
2024-09-25
3.5
View Requirements

UX Product Designer – Co-Op

Framingham, MA (On-site)
|
Internship
|
Intern
2024-09-23
3.7
View Requirements

Visual/ Product Designer

San Francisco Bay Area (Remote)
|
Full-Time
|
Junior
2024-09-25
2.5
View Requirements

Intern, UX UI Designer, Digital Product, Summer 2025

Newark, CA
|
Internship
|
Intern
2024-09-23
3.1
View Requirements