UI/UX Designer

Octo, an IBM company, is an industry-leading, award-winning provider of technical solutions for the federal government.  At IBM/Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. IBM/Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes.

Our team is what makes Octo great. At Octo you'll work beside some of the smartest and most accomplished staff you'll find in your career.  Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government.  Voted one of the region’s best places to work multiple times, Octo is an employer of choice!

You…

As a UI/UX Designer with Octo, you will join an Agile program responsible for the discovery, design, and development of new, mission-critical, high priority applications and processes from the ground up at the Transportation Security Administration. You will work with the client and stakeholders to understand business objectives and perform qualitative and quantitative research to acquire user insights, such as conducting user and stakeholder interviews, journey mapping, facilitating workshops, and usability studies. You may also conduct expert reviews on designs, participate in design ideation sessions, support prototype development, and help ensure that designs are Section 508 compliant. You are strong communicator, self-directed, inquisitive, enthusiastic, empathic, and relentless in the pursuit of continuous improvement.

Us…

We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client’s missions.

Program Mission…                                                    

You will be working on a high-profile program supporting mission-critical application development for the Transportation Security Administration (TSA).  Your team on the program will have a direct say with your participation in the design and implementation to a mission-critical applications starting at the design phase to include the development, implementation, and maintenance of a technology roadmap.

Requirements…

• Experience working with stakeholders and customers to understand business processes, how applications are used, and common pain points through stakeholder interviews, contextual inquiries and workshops/collaborative sessions
• Ability to act as an ambassador for the users, communicating their needs to stakeholders, and promoting the value of UX research early and often, to deliver a well-designed application and intuitive user experience
• Experience creating and conducting research activities with internal and external users, synthesizing results into user personas, journey maps, and other deliverables that teams can act on
• Curiosity and the ability to extract high-quality insights from our customers
• Ability to plan and lead design ideation sessions and assist with UI and process design
• Experience creating and conducting research plans in an agile environment that answers key research questions
• Understand and ensure usability standards and best practices and educate and promote that knowledge to stakeholders, customers, and developers
• Strong self-organization and self-management skills
• Excellent analytical skills and attention to detail
• Ability to think outside the box about problems and propose creative solutions
• Experience working in a government or regulated industry Agile environment
• Experience introducing and implementing HCD best practices

Desired Skills…

• Section 508 compliance design preferred

Years of Experience: 1+ years of experience preferred

Education: Bachelor’s degree preferred.

Location: Remote

Clearance: Ability to obtain and maintain a Public Trust is required. Active TSA clearance strongly preferred.

Octo is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.  Selected applicant will be subject to a background investigation.

Octo is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Octo will be the hiring entity.  By proceeding with this application, you understand that Octo will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: https://www.ibm.com/careers/us-en/privacy-policy/”.

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