Software User Experience & User Interface - Summer Intern 2024

FPL Energy Services (FPLES) operates 14 unique businesses and is continuously creating new businesses to serve residential, commercial and governmental customers to deliver savings and protection. Our smart, reliable and affordable solutions span a broad array of offerings, including, but not limited to, LED lighting, home protection plans, natural gas supply and backup power generation. FPLES is passionate about delivering exceptional employee and customer experiences through a highly engaged culture. Headquartered in South Florida, FPLES is an unregulated subsidiary of NextEra Energy, the world’s largest wind and solar energy producer in the world. Do you want to create innovative business solutions? Join our world-class team today!

Position Specific Description

Are you a passionate, detail-oriented individual enthusiastic about making user experiences seamless, effective, and enjoyable? FPLES is seeking a UX Intern to join our dynamic team. In this role, you'll collaborate closely with our seasoned team to evaluate user flows, conduct research, and lead changes that elevate both customer and employee experiences. Additionally, you'll gain invaluable exposure to sales and customer service applications and how these applications integrate with various corporate and external software solutions, whether hosted on-premise or in the cloud. This multidimensional learning will deepen your appreciation for the complex interplay between UX design and integrated software systems.

Your main tasks will involve rethinking existing user journeys and implementing effective changes not only to the user interface but also to the process behind it. With mentorship from our experienced team and opportunities to present your work to senior leadership, this internship is a unique chance to grow your skills, build your portfolio, and make your mark on an industry-leading company.

Requirements:

• Currently enrolled in or recently graduated from a Bachelor's or Master's program focused on User Experience Design, User Interface Design, Interaction Design, or a related field.
• Demonstrated ability to create wireframes, prototypes, and user flow diagrams using tools such as Figma, Sketch, Adobe XD, or similar.
• A basic understanding of front-end development languages and SalesForce is a plus.
• Portfolio showcasing academic or personal projects demonstrating your UX/UI design skills.
• Familiarity with usability testing methods, A/B testing, and data analytics tools.
• Detail-oriented with a keen eye for aesthetics and visual details.
• Strong problem-solving skills and the ability to think critically and creatively.
• Excellent written and verbal communication skills to clearly articulate design decisions and collaborate effectively with team members.

Job Overview

To be considered for an internship, you must be actively enrolled at a college or university as a full-time student seeking a bachelor’s degree or higher. You must also have a current cumulative GPA of 3.00 or higher (on a 0.00 to 4.00 scale).

Job Duties & Responsibilities

• Assists department with assigned projects
• Completes challenging projects and assignments
• Presents final project to senior leadership at the end of the internship
• Assumes responsibility for own travel, lodging, and transportation necessary to be available for the program
• Performs other job-related duties as assigned

Required Qualifications

• High school grad / GED
• Maintain active enrollment in a Bachelor or higher degree program
• Maintain cumulative GPA of 3.0 or higher

Preferred Qualifications

• None

Employee Group:  Non Exempt

Employee Type:  Intern

Job Category:  Intern

Organization:  FPL Energy Services, Inc

Relocation Provided:  No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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