Product Designer

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L's has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

THE OPPORTUNITY

Join our team of high-performing designers who work in an exciting space to transform workforce upskilling. This is a new and growing line of business for D2L.

In this role, you will have responsibilities across all aspects of the design process. Together with the D2L Wave design team, you will craft delightful, useful, and usable designs, build deep empathy and understanding for users and buyers, and contribute to a high-quality user-centered experience for D2L Wave. You will also contribute in defining and executing strong product differentiation for D2L Wave in the talent development market.

In collaboration with cross-functional partners, you will define, implement, and measure your designs to accomplish key business outcomes. Some key areas of investment include:

• Strong in-product adoption, engagement, and conversion
• Data-driven & machine-learning driven design to drive strong market differentiation
• Seamless end-to-end customer journey from pre-sales to adoption & growth
• Integrate social and viral adoption concepts to drive further growth
• Identifying novel user value to drive evolution of the marketplace and potential for further differentiation
• Drive insights and reporting experience across multiple end user roles

Reporting to the Senior Director of Product Design, you will join a strong and collaborative centralized Product Design team with members who focus across different areas at D2L.

WHAT WE PROVIDE

We think we offer something unique:

• A supportive, talented, and collaborative community of product designers and user experience researchers; we learn from each other to develop the skills to do great work
• A maturing practice with growing tools and design systems; we all get to inform the growth of our design culture and practice
• Opportunities to engage with prospects, buyers, and end users to gain early market traction for a new product and business line; you will have an impact on the business.
• Strong collaboration with Product Management and Engineering to understand business and user problems, define and implement a solution, and measure its success; you will have opportunities to practice across all aspects of design.
• A chance to do meaningful work; we contribute to life-long learning to change the way the world learns

WHAT YOU'LL BRING

• The ability to craft beautiful designs and delightful, useful, and usable experiences; you have strengths in visual, interaction, and motion design
• Demonstrated application of a Lean UX or similar process; you can illustrate how you work with narrative, artifacts, successes, and challenges
• Awareness that good design is both about what you do and how you do it; you demonstrate that you care about both
• Curiosity combined with a desire to learn and grow; you're a life-long learner who is willing to explore new tools and approaches
• Openness, objectivity, and self-awareness; you are collaborative and seek and share feedback and ideas with your peers
• Strong presentation and facilitation skills; you frame, structure, and present work clearly and confidently, including to product stakeholders and senior leaders
• A sense of empathy and a user focus; you apply empathy both to your design work and with your project peers

The ideal candidate will be co-located to D2L's Kitchener or Toronto locations, and/or work remotely within the EST time zone.

Don't meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why We're Awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L.

All D2Lers receive:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Home Internet Reimbursements
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne

Full time, permanent employees are also eligible for:

• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Employee Referral Program
• Wellness Reimbursement

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