Product Designer

About DonorDrive:

DonorDrive, an EngageSmart solution, is an advanced digital fundraising platform for nonprofits that turns everyday people into powerful fundraisers. Drive more revenue for your cause with the most immersive, connected, and well-designed fundraising experience ever made. For more than 20 years, DonorDrive has helped hundreds of nonprofits like Children's Miracle Network Hospitals, American Foundation for Suicide Prevention, Covenant House, Doctors Without Borders, Muscular Dystrophy Association, World Vision and hundreds more to raise billions of dollars. To learn more about DonorDrive, visit www.donordrive.com.

Mission

The Product Designer is responsible for creating a best in class user experience for DonorDrive and all of its products. The Product Designer works with product management to understand goals and problems to solve, and helps create clear success criteria for each project. The Product Designer builds high fidelity prototypes and collaborates with UX Research to user test and determine prototype success. The Product Designer works with Visual Design, Front End Development and Product Development to build final features for the product.

Responsibilities

• Build interactive prototypes based upon research findings and requirements
• Regularly present work to design team and stakeholders
• Rapidly iterate to find solutions
• Collaborate with Visual Designers to create high fidelity, final prototypes to pass on for development
• Perform client interviews to validate and test prototypes
• Ensure UX projects and research meet project timelines

Competencies

• Education in Product Design, HCI or related discipline
• Able to work with designers, developers, and product management to solve problems
• Well organized and willing to learn
• Strong work ethic and "give a damn"
• Ability to handle multiple projects at once
• Ability to create high fidelity and complex prototypes
• Strong verbal and written communication skills
• Strong sense of empathy to understand the users we design for

**Candidates must submit design portfolio for consideration.

Nice to have:

Good interview and note taking skills

• Follows scripts created by the UX Researcher
• Conducts one-on-one moderated user testing

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Outcomes — Overview

• Culture: From day 1, demonstrates "give a damn" attitude by possessing strong work ethic, willingness to learn and grow, and always pushing to make things better.

• Communication: Able to communicate with design and development teams about problem solving and approach in first 30 days.

• Understanding: Gains an understanding of company workflows and processes in the first 30 days.

• Product Knowledge: Gain initial understanding of how events and themes work in the DonorDrive platform in first 30 days.

• Understanding: Gain an understanding of the non-profit industry and DonorDrive competitors in first 60 days.

• Design: Work with the DonorDrive product team to research, design and build an improvement on a sprint in the first 90 days.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match & employee stock purchase plan (ESPP)
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

DonorDrive is an Equal Opportunity Employer.

DonorDrive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@engagesmart.com.

To all recruitment agencies: DonorDrive does not accept agency resumes. Please do not forward resumes to our job's alias, employees, or any other organization location. DonorDrive is not responsible for any fees related to unsolicited resumes.

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