Product Designer

Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Product Designer

Job Description

WHAT IS THE OPPORTUNITY?

The Product Design team at OJO Canada is working on the future of Canadian Real Estate and Homeownership. This role involves collaborating with stakeholders and empathizing with customers to design intuitive interactions that solve real-world problems for buyers, sellers, agents, and investors. The goal is to create products that positively impact their lives and improve the overall real estate experience.

WHAT WILL YOU DO?

• Collaborate daily with a multidisciplinary team of software engineers, researchers, strategists, and product managers.
• Quickly and clearly develop and articulate user experiences via flowcharts, wireframes, and prototypes in Figma and Figjam to communicate your thought process to larger audiences.
• Mastery of formal visual design skills (i.e. color theory, typography, grids), understanding of the principles of atomic design, including symbols, layer styles, and variables, and experience growing a design library.
• Ability to spot new trends, implement fresh experiences, and collaborate side-by-side with brand designers to shape our products' visual direction and positively impact our design culture.
• Comfortable communicating and collaborating with our real estate agent team members and mortgage partners.
• Email template and customer communication touchpoint design.
• Work with CX researchers involved in customer interviews, usability testing, and customer research to positively improve customer experience and boost core business metrics.
• Collaborate with fast-moving engineering teams to QA high-quality and intuitive experiences.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Undergraduate degree in Human-Computer Interaction, User Experience or related Design field or minimum of 3 years in a product design environment with a portfolio of demonstrated shipment of products, sites or apps.
• A strong understanding of human-centered design principles, processes and aesthetics.
• Be a strong communicator and advocate for the customer, the brand and its impact.
• Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.
• You are human-centered, empathetic, humble and willing to fight for what’s best for people-first.

Nice-to-have:

• Front-end (HTML, CSS, JS, React) experience
• Experience in real estate or rental space
• Experience running unmoderated usability tests
• Illustration, micro-interaction, and/or animation skills

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

This position is an individual contributor reporting to the Director of Product.

What’s in it for you?

We thrive on the challenge to be our best, use progressive thinking to keep growing, and thrive on working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial and real estate services
• Flexible work / life balance options
• Opportunities to do challenging work

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Strategy and Administration

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-03-30

Application Deadline:

2023-04-28

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.