Policy and Project Lead, Digital User Experience

Full job description

THIS POSITION IS OPEN ONLY TO EMPLOYEES OF THE MANITOBA PUBLIC SERVICE.

Policy and Project Lead, Digital User Experience

PM3 Planning Program Analyst 3

Regular/full-time

Department of Finance

Strategy and Governance Branch, Communications and Engagement

Winnipeg MB

Advertisement Number: 43053

Salary(s): PM3 $72,664.00 - $93,620.00 per year

Closing Date: July 10, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be established to appoint suitable candidate(s) to future regular or term positions. Where established, an eligibility list will remain in effect for 12 months

The department of Finance is looking for a qualified and highly motivated individual to fill the Policy and Project Lead, Digital User Experience (PM3) position in Winnipeg within the Strategy and Governance Branch under Communications and Engagement Division.

To be considered for this competition you must submit an application form and your resume. Complete the application form at the link below or contact Human Resource Services at the number or email provided under the "Apply Now" section to request the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment.

Click here to access the application form.

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must be able to provide and maintain a satisfactory Criminal Record Check (CRC).

Qualifications:
Essential:

• Post-secondary education in communications, design, computer science or other related discipline with related work experience. An equivalent combination of education, training and extensive work experience may be considered.
• Extensive experience in developing and leading web design, usability, accessibility frameworks (including WCAG 2.1) and promoting related best practices.
• Demonstrated experience in leading online experience design within a government or other public sector or non-profit environment.
• Experience in policy and program development across multiple departments.
• Experience leading complex projects in a large organization, ensuring adherence to governance, engagement, change management, budget and outcomes.
• Advanced leadership skills, with the demonstrated ability to lead others through influence rather than direct authority.
• Strong interpersonal skills with the demonstrated ability to develop, negotiate, and foster collaboration and consensus.
• Strong political acumen with demonstrated experience providing strategic advice to senior leaders on complex topics and sensitive issues.
• Excellent written communication skills to produce complex written materials for a variety of audiences.
• Strong verbal communication skills.
• Strong analytical and problem solving skills.

Desired

• Formal training in human-centred and UX design, web usability and accessibility standards.
• Experience in digital communications and developing and implementing communication strategies and strategic initiatives.

Duties:
Reporting to the Director of Strategy and Governance the Policy and Project Lead for Digital User Experience plays a critical role in ensuring excellence across the division and throughout government by leading and coordinating policy development, communities of practice, skill development, reporting and transformation projects. The incumbent provides whole-of-government leadership to digital governance and user experiences across all channels, including Manitoba.ca, social media and other digital apps and systems, with a focus on accessibility.
Other key responsibilities may include:

• Supports the ADM and Executive Director by developing strategic options, comprehensive policy advice and recommendations using internal and external expertise.
• Coordinates multi-department and whole of government policy development, ensuring medium- to long-term strategic alignment.
• Provides leadership within internal communities of practice to ensure public servants are applying design, user experience, accessibility and usability principles, using relevant approaches and in alignment with government priorities.
• Develops and implements accountability and support mechanisms that include evaluation, performance measures, software and reporting that applies across the Manitoba public service. Monitors performance measures and outcomes and incorporates performance information into policy development work across the organization.
• Builds and manages relationships with external parties, inter-jurisdictional colleagues, and with non-governmental partners to forecast needs and inform long-term strategic policy and program options.
• Monitors the implementation of major policy decisions, by representing the priorities of Executive Council Office and Communications and Engagement Division on steering committees and oversight bodies and providing support to Deputy Minister committees.

Apply to:

Advertisement # 43053

Talent Acquisition

Human Resource Services

600-259 Portage Avenue

Winnipeg, MB , R3B 2A9

Phone: 204-945-7518

Fax: 204-945-0601

Email: govjobs@gov.mb.ca

To be considered for this competition you must submit an application form along with your resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit references, or other documentation at a later point if invited for further consideration.

Click here to access the application form.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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