Jr Product Designer
About Red Thread Innovations
Red Thread Innovations (RTI) is a digital innovation firm with the sole mission of building meaningful digital products that delight consumers and transform businesses. Our vision is to be the global leader in digital product development, with the largest portfolio of successful products that empower people across the world to lead their best lives. As a company, we’re an experienced bunch of strategists, researchers, designers, and engineers who are passionate about innovation and technology.
Within RTI, our Innovation Advisory arm partners with leading corporations, nonprofits, and social enterprises to solve real problems for their customers while driving business value through technology. Separately, our Ventures arm is dedicated to researching and incubating moonshot ideas that have the potential to benefit millions–if not billions–of people across the world.
About the role
We’re seeking a Jr Product Designer to join our design thinking and Agile-based product team. In your role, you’ll develop a deep understanding of customers through research, define effective solutions that address their needs, and design compelling experiences that drive engagement. Ultimately, you’ll be focused on designing products that are highly valuable and delightful for end-users, while working cross-functionally to ensure they are also viable for the business and feasible to implement.
In joining our growing product team, you’ll have the opportunity to tackle interesting and challenging problems across a wide range of products to accelerate your learning and growth. You’ll also experience high levels of ownership on projects, while being empowered to bring forward ideas and initiatives that continue to improve our design discipline and culture.
What you’ll do
- Plan and execute user research strategies across the product lifecycle to identify key customer needs and challenges.
- Shape and present product recommendations for both internal and external stakeholders, leveraging the most appropriate formats to drive buy-in.
- Execute the end-to-end design process translating discovery insights into exceptional products, features, and experiences for end users.
- Create various research and design outputs, from personas and journey maps through to wireframes, prototypes, and high-fidelity designs.
- Collaborate with Product Managers, Engineers, and other Designers to optimize the user experience of products from conception, to launch, to ongoing iterations.
- Champion product discovery and advocate for a customer-centric approach to product development.
- Contribute UI/UX design practices to ensure the creation of best-in-class user experiences, providing feedback and design critique to other team members.
About you
- You have experience with product design including both UX and UI design.
- You are passionate about understanding and solving customer/business problems, with a focus on delivering valuable outcomes for all product stakeholders.
- You are an exceptional communicator with the ability to collaborate and build trust with diverse team members and stakeholders.
- You have an understanding of the end-to-end design process and how to translate discovery insights into valuable and actionable design solutions.
- You have experience with user research, ideally across a range of different methods (e.g. ethnographic research, in-depth interviews, usability testing, diary studies, workshops).
- You are detail-oriented and committed to excellence in all facets of your work, from crafting designs to crafting emails.
- You have a strong background in UI/visual design.
- You are proficient with industry-standard design tools such as Figma, the Adobe Suite, Framer, Sketch etc.
- You thrive within agile environments where iteration and continuous improvement are essential to the culture.
- You have an entrepreneurial mindset and are excited about overcoming challenges, navigating ambiguity, and learning from setbacks in a fast-paced environment.
Traits We Value
*Passion*
We’re passionate about using technology to improve lives and create elegant solutions to solve real problems.
*Collaboration*
We conceive, design, and build the best products when we work closely with our partners and end-users.
*Positivity*
We work hard to nurture a sense of optimism, enthusiasm, and wellbeing in our workplace, and among our teams.
*Respect*
We ensure a safe, transparent, and respectful work environment where ideas flow freely.
*Empathy*
We approach people and problems with the utmost compassion. We listen more than we talk.
*Innovation*
Creativity and innovation are our driving forces. They keep us alive and restless to be even better.
