Junior Product Designer

‍Junior product designer (2+ years’ experience a must) with previous experience in a customer success type role, for design agency focused on venture-backed start-ups (contract, remote)

Klimt & Design is a digital design agency specializing in brand and product design for venture-backed start-ups. We create brand identities, landing pages, and product MVPs for early-stage start-ups. Recent client projects have spanned industries such as enterprise SaaS, fintech, B2C, and fitness tech.

Key requirements:

The successful applicant will have the following characteristics:

• Demonstrated UX/UI design excellence
• Sense of urgency and ownership
• Previous experience in a customer success or similarly customer facing role

What does the above mean?

• Demonstrated UX/UI design excellence

A portfolio demonstrating core competency in UX/UI design, excellent design thinking and adherence to a design process. Note: When applying, let us know your most and least favorite parts of your design process. All applicants who do not do this will be immediately disqualified.

• Sense of urgency and ownership

We work with some of the most high-profile venture-backed companies in the world. They can be demanding clients and we are responsive to their needs. You must thrive in such a fast-paced environment. You will also take ownership of responsibilities to ensure reliable and prompt delivery for our clients.

• Previous experience in a customer success or similarly customer facing role

We’re looking for someone with previous experience in a customer facing role, to help our Head of Design pitch to new clients and manage existing clients. As we work with many different start-ups, it is vital we understand their business goals and objectives. You must strive to understand clients’ needs and communicate them to your fellow design colleagues, ensuring client satisfaction and retention.

Must have skills:

• Figma

We use Figma as our design collaboration tool. You should have demonstrable experience working there too, including auto layout, components/variants, and prototyping, that you can discuss and review during our interview process.

• Excellent communication (verbal and written) in English and the ability to track time responsibly and context-switch in a fast-paced environment
• Available to work in US Central time

We operate 9-6pm CT Monday to Friday. You must be available to work then.

Highly desirable requirements:

• Experience working as a product designer or UX/UI designer: 2+ years ideally with a mix of working in a design agency and in a product-focused startup.

Ideally, all or a subset of these experiences was providing design solutions for venture-backed start-ups

• We are sector agnostic and have worked with venture backed start-ups across B2B / enterprise, fintech, B2C / Consumer, life sciences, crypto
• Experience and demonstrated ability in communicating clearly and in a responsive manner with both current and potential clients
• Experience and demonstrated ability in visual design, specifically in brand design and/or marketing design, including the creation of new brand identity systems, a huge plus
• Experience and demonstrated ability creating beautiful UI designs a huge plus
• Experience as a contractor a plus
• Experience working in Adobe CC
• Experience working with ecommerce companies

Responsibilities

You will work alongside a senior designer and design manager to:

• Contribute to the full design process including user research, defining user task flows and UI, creating low and high fidelity wireframes, and iterating based on stakeholder and user feedback.
• Define and maintain design systems for client products
• Prototype, spec designs, and organise Figma files in preparation for handoff for development
• Participate in design QA and usability testing and prepare findings for presentation both internally and to the client
• Conduct UX audits of existing client projects and make recommendations for improvements based on usability best practices, accessibility standards, and adherence to a design system and/or style guide.
• Create landing pages and brand design for clients who require this work in addition to product design; this could be following established style guides or defining new brand systems.
• Communicate directly with clients and target users to determine needs, identify UX issues and develop design solutions

This position is fully remote and is project-based and contract to start, with the potential of converting to full-time in the future.

We’re seeking someone who takes pride in their craft, derives true satisfaction from communicating and solving client problems through designs, and who is interested in growing with our small but spirited team.

To apply, please submit a CV showcasing both design and customer facing experience, a portfolio or a few work samples, and estimated weekly availability.

We look forward to hearing from you!

Job Type: Contract

Pay: From $20.00 per hour

Benefits:

• Paid time off

Compensation package:

• 1099 contract

Schedule:

• Monday to Friday

Experience:

• Design: 2 years (Preferred)
• Customer Success: 1 year (Preferred)

Work Location: Remote

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