Intern, UX Design & Communications

Position Summary:

The Intern, UX Design and Communications will be responsible for assisting the User Experience (UX) Design team with daily tasks including UX research collection and analysis, developing mockups/wireframes/prototypes, documentation of process, and developing brand guided visual communication decks. The Intern will be encouraged to ask questions, apply their own expertise and have a voice for UX recommendations. While this is a mentorship position, success is measured through the learning experiences gained and the dedication to strengthen our external influence and brand through world-class customer experiences.

The Intern, UX Design and Communications is an hourly (20-40 hrs. a week), remote, non-exempt position and reports to the Manager, UX Design.

Specific Responsibilities:

• Assist the UX Manager and Design team with providing cross-departmental design support.
• Support and development of visual presentation decks.
• Assist in Research initiatives, including development of research scripts, observational notetaking, and evaluation of data.
• Creation of design artifacts (Graphic design, mockups/wireframes, prototypes) and documentation of process.
• Other projects as assigned.
• Some travel may be required for in-person research.
  
  

Skills:

• Proficient in Visual and Graphic Design.
• Proficient in User Experience Research.
• Proficient in Communication Design.
• Analytic capabilities to compile and interpret data for trends, market changes, intersection with other related initiatives.
• Ability to proactively learn new and challenging content areas and distill information to broader audiences.
• Ability to simultaneously perform multiple assignments and follow extensive work plans.
• Excellent attention to detail and organizational skills.
• Excellent writing skills with the ability to translate into formal presentations as needed.
• Excellent interpersonal communication skills and collaborative spirit.
• Proficient in Figma, Maze, and Microsoft Office Suite.

Experience:

• Student level understanding of UX Design Universal Principles.
• Student level understanding of Nielsen Usability Heuristics.
• Student level understanding of UX Research Best Practices.
• Design Portfolio that communicates skill level.

Education:

• Undergraduate degree in process or completed with focus in UI/UX and Graphic Design preferred.

WHO WE ARE

Named one Modern Healthcare’s “Best Places to Work,” CAQH has helped nearly 1,000 health plans, 2+ million providers, government entities and vendors connect, exchange information and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable, and consistent. CAQH Insights researches opportunities to reduce the burden of manual processes in healthcare administration.  

WHAT YOU GET

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office in downtown Washington, DC.

At CAQH, we are proud of our active commitment to Diversity, Equity, and Inclusion (DEI). Our DEI committee works diligently to foster an inclusive workplace where all individuals are valued, respected, and empowered. We embrace diverse perspectives and are dedicated to providing equal opportunities for everyone to thrive. Join us in our mission to transform healthcare through innovative technology solutions while making a positive impact on the lives of diverse communities.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

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