Intern, Service Experience Designer

Position Overview

Ever wanted to help build the tools that designers use to envision a better world? Autodesk’s platform team designs the experiences, API’s and services that our customers and developers use to extend the capabilities of Autodesk’s design and make software. The platform helps other companies bring businesses to life to solve important workflow challenges and bring new possibilities to life based on our 3D modeling, visualization, and data insight software by contributing new applications, content, and plugins to our ecosystem. You will collaborate with other designers and teams who are passionate about bringing better experiences to the fields of architecture, construction, manufacturing and film and visual effects.

The strategic technologies experience team is looking for a Service Experience Designer – Learning intern to help us improve the learning experience across the developer's journey. The intern will be responsible for mapping and prototyping a new end to end learning experience that help developers become more proficient in creating applications that add value to our ecosystem. 

When applying you must include both your resume and portfolio with password. 

Responsibilities

• Create design prototypes that address business, existing & future systems, and learning requirements
• Help set the standards that will make Autodesk a platform company that can attract and sustain creative developers and creators that build on the platform
• Design rich interactive learning experiences prototypes across desktop, web, and mobile.
• Work with multiple stakeholders to identify key areas for learning innovation  
• Construct compelling artifacts (wireframes, conceptual diagrams, journey maps, task flows, storyboards, etc.) that outline present conditions and proposed solutions to gain strategic alignment  
• Effectively communicate conceptual ideas, design rationale and the specifics of user-centered design process  
• Research and analyze current and future UX learning technology patterns and design trends, including market research and competitive analysis  
• Lead customer research activities during the planning, strategy development, and early learning design of solutions
• Participate in design-thinking exercises to break through organizational silos and collaboratively solve complex design challenges.
• Manage time, prioritize tasks, and work within deadlines with little supervision

Minimum Qualifications 

• Currently enrolled in a Master’s program in user experience design, human-computer interaction, computer science, design research/strategy, or information science at an accredited program in the United States with at least one academic term to complete post-internship
• You are comfortable doing both design and research 
• You are comfortable with early product development and service design 
• You’re not afraid to express your ideas, or change your mind when someone has a better one 
• You have a good understanding of user-centered design principles  
• You can present cohesive design approaches to a non-design audience  
• You grasp multiple system requirements with careful attention to detail 

About the US Intern Program  

The 2023 U.S. program runs for 12 weeks (May 22 – August 11 or June 12 – September 1) and will be remote (subject to change). All internships are paid. As an intern, you will have the opportunity to contribute to meaningful projects, be mentored by industry leaders, work alongside peers from universities all over the country and participate in tech talks and other activities designed to support your personal and professional development. US recruiting begins in the Fall and concludes end of March. Our Internships align with Autodesk’s Flexible Workplace approach, which is designed to meet the needs of our business while providing flexibility in support of office, remote and hybrid work preferences.

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

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