Experience Consulting Design Intern - Summer 2023

A career with Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. You’ll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Be curious and try new things.
• Learn about how PwC works as a business and adds value to clients.
• Think broadly and ask questions about data, facts and other information.
• Support research, analysis and problem solving using a variety of tools and techniques.
• Produce high quality work which adheres to the relevant professional standards.
• Keep up-to-date with technical developments for area of specialism.
• Handle, manipulate and analyse data and information responsibly.
• Communicate confidently in a clear, concise and articulate manner - verbally and in materials produced.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

We help our clients build a customer centric organization through differentiated and brand defining customer experiences. You’ll help our team build a value based consumer model, coupled with quantitative analysis and digital technology based on the client’s target customer base.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
0 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Architecture, Business Administration/Management, Computer and Information Science, Computer Engineering, Computer Programming, Computer Systems Analysis, Consumer Studies, Visual Communication, Industrial Design, Design, Graphic Design, Web Design, Digital Communications and Media/Multimedia

Additional Educational Preferences:

Preferred cumulative GPA: 3.3

Preferred major GPA: 3.3

Client service intern positions are entry-level and job seekers are traditionally either in their 3rd year of a 4 year degree program or in the 4th year of a 5 year program. Client service interns typically join us during the summer prior to their intended graduation year.

Preferred Knowledge/Skills:

The selected individual(s) for the role must be able to demonstrate some proven knowledge and skills within the following areas:

• Demonstrates an interest in all aspects of Experience Consulting, as well as a desire to pursue a career in consulting;
• Demonstrates some knowledge of experience strategy deliverables, including synthesizing observations, insights and ideas into cogent written deliverables (e.g. discovery documents, personas, journey maps, experience blueprints and other relevant documentation);
• Demonstrates some knowledge of designing and creating deliverables that support the execution of digital business strategy in conjunction with the business development lifecycle and client presentations or meetings, emphasizing performance in a team environment;
• Demonstrates some ability in understanding and applying digital, experience and technology trends in the market;
• Demonstrates some ability with designing and undertaking primary and secondary research (both qualitative and quantitative) to understand user experiences, needs and preferences;
• Has some understanding of UX/UI design best practices, patterns, and intuitive navigational schemes;
• Has some knowledge of of the Adobe Creative Suite and/or related UX tools to create the experience of a project including the information architecture, flows, sitemap, wireframes, annotations, etc to communicate effectively the user experience and user interface/interaction elements;
• Demonstrates some ability of integration of research findings, new ideas, creative innovation, and industry-leading practice to generate unique, strategic solutions;
• Possessing abilities as team member; building proven relationships; communicating in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; understanding personal and team roles; contributing to a positive working environment by building proven relationships with team members; proactively seeking guidance, clarification and feedback; and communicating potential conflicts to a supervisor;
• Possessing knowledge of research and analysis of technical matters, while utilizing problem-solving skills. This includes the analysis of large and complex data sets, demonstrating an aptitude for conducting quantitative and qualitative analyses, using the standard suite of Microsoft Office software (Word, Excel, PowerPoint) to execute related deliverables;
• Utilizes of effective written and verbal business communication skills when interacting with team members in a professional setting; and,
• Demonstrates flexibility and desire to travel, as client assignments require.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-advisoryintern