eLearning Design Intern (8 month internship)

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

Thales provides world-leading Communications-Based Train Control (CBTC) and interlocking for mass rail transit applications globally. The Centre of Competence for Urban Rail Signalling is located right before you at mid-town Toronto. As the largest office in Canada, we house a department for every step of the Software Development Lifecycle (SDLC)! This includes Software, Hardware, Systems Design, Verification & Validation, Operations, etc. The supporting corporate shared services teams in Finance, Human Resources and IT is also located at the office. Our office space was designed to provide a sustainable, healthy workplace that expresses TRSS’s brand while increasing collaboration. Features include Greenguard furniture, EnergyStar appliances, low-emitting adhesives, sealants, and sliding glass doors on internal offices provide daylight and views to the outside. Come join the big Transport family, here in Toronto!

Work Term - May - December 2024

We are looking for a natural storyteller with an ability to assimilate processes and information, and present them in a clear, concise, and attractive way. If you are a strong communicator with creative design skills and keen attention to detail, we want to hear from you!

This internship will give a unique opportunity to have hands-on experience in developing visually appealing training materials. As an e-learning Designer Intern you will contribute developing engaging and interactive modular training courses, quizzes, and exercises to help employees of many different departments to learn and enhance their user-experience in a company-wide specialized software tool and new practices.

You need to understand the language of design and the user experience. Thinking in terms of UX/UI comes naturally to you. User-driven, leading with empathy and designing with purpose.

Key Responsibilities

• Design and develop interactive e-learning courses from end-to-end that are fun, engaging, and easy to understand.
• Maintain a keen eye for detail to ensure accuracy, consistency, and a cohesive image throughout the course content.
• Read and analyze technical materials to then help develop scripts, storyboards, and drawings for interactive modules, ensuring clear and concise communication of key concepts and procedures.
• Design and develop visual aids and multi-media assets including image manipulation, animation, voiceover, audio, video to illustrate complex concepts and procedures effectively.
• Incorporate multimedia elements, simulations, quizzes, and assessments to enhance learner engagement.
• Troubleshoot and resolve any technical issues related to e-learning content development.
• Provide quality control of all written material produced for grammar, clarity, and audience.
• Create, maintain, update and upload training materials and related content to Learning Management System (LMS).

Key Requirements:

• Currently enrolled in a bachelor's degree program with a focus on Graphic Design, Marketing, Communications, Learning and Development or similar
• Strong English communication skills, both written and verbal, with a high level of attention to detail.
• Strong computer skills in Word, Excel, PowerPoint.
• Proficient in graphic design and Adobe tools. Adobe Captivate experience is a plus. Adobe Premiere Pro, Adobe Photoshop, Adobe InDesign, Articulate Storyline and/or Camtasia experiences is a plus.
• Knowledge of LMS systems, or importing, and exporting SCORM packages is a plus.
• Ability to work both independently and collaboratively in a fast-paced environment.
• A self-starter, with proven ability to initiate and prioritize projects and react to changing situations.
• Must be good at time management with the ability to be onsite two days a week at our corporate office, to accommodate our hybrid-working model.
• Available for May to December 2024 Internship.

Please share with us samples of your work or link to your portfolio of work with your resume.

Preferred Qualifications

• Minimum 2 year of a bachelor's degree program with a focus on Graphic Design, Marketing, Communications, Leaning and Development or similar

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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