eCommerce User Experience Designer
Overview: As a User Experience Designer for Conn’s HomePlus, you’ll play an essential role in supporting the vision for the Conns.com eCommerce experience. We are expanding our eCommerce UX team to create a best-in-class customer experience across all touchpoints of our digital business (search, checkout, finance, customer accounts, order management, product pages, content pages, etc.). We are a retailer and finance company, so the eCommerce challenges require UX thinkers who embrace opportunities to build innovative solutions.
As a UX Designer for our eCommerce team, you will be a hands-on, end-to-end contributor for the ideation, research, design, testing, delivery and validation of products associated with world-class UX solutions. Our team structure provides Designers with the ability to take an idea all the way from concept through post-launch learning. You’ll partner closely with Product Managers to define the user strategy; and own the hands-on creation of experience design deliverables across initiatives including user-flow analysis, wireframing, interaction design, UI design, and execution. Your experience and designs will ensure we achieve the highest level of usability, desirability, conversion, and customer satisfaction.
Key Duties & Responsibilities: The User Experience Designer’s responsibilities include, but are not limited to:
- Hands-on design and pixel-perfect asset development using a deep understanding of human factor issues and principles
- Transform complex business problems into user friendly experiences
- Bring visual work to life and accurately portray intended experiences through prototyping
- Defining, executing, analyzing, interpreting and sponsoring user research activities on product design, usage and usability in laboratory or field settings using a broad range of quantitative and qualitative data collection techniques, and applying findings in product design that align with business strategy
- Articulating design decisions and presenting work to various audiences at all levels both virtually, and in person
- Develop and create relationships across teams and disciplines
- Other duties as assigned
Required Experience
- Bachelor’s degree in Computer Science, Human-Computer Interaction (HCI), Information Technology, Business or other related field; experience may be considered in lieu of a degree on a year-for-year basis
- 1+ years of UX or product design experience for a B2C site or similar
- High level of comfort and expertise working with digital design tools such as Figma and Adobe Creative Suite
- Baseline understanding of front-end development languages and frameworks such as HTML, CSS, Javascript, React, Storybook, Bootstrap, etc.
Preferred Experience
- Experience with retail or customer-facing financial product sites
- Experience with eCommerce platforms such as Magento, BigCommerce, Shopify, etc.
- Intermediate or advanced knowledge of front-end development languages and frameworks listed above.
Skills & Abilities:
- Strong interpersonal and communication skills
- Organized and detail-oriented
- Able to multi-task and shift priorities, as required
- Professional in appear and manner
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
