Designer Intern (May - 4 months) - IBM Consulting

Introduction

‍A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. Within IBM Consulting is IBM: ix!

IBM: iX is one of the largest digital agency networks in the world and leader in Gartner’s Magic Quadrant for Global Digital Marketing Agencies. We are a hybrid consulting agency. We think bigger than an agency and more creatively than a consultancy. We are backed by the diversity of IBM Consulting which delivers the power to integrate the whole digital system.

Our team is made up of design renegades and realists who blend strategy, technology and creativity to tackle every client challenge. We imagine the experiences that will shape tomorrow’s world and help our clients make them real. We uncover insights from research and data and deliver progressive ideas using IBM Design Thinking and Service Design. We push our customers to ground their business strategy in human experience – whether we are talking about customers, employees, or stakeholders. Everything we do drives measurable impact at scale. For more information, visit ibm.com/ibmix.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

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This position resides in Toronto, ON and is a 4-month work term commencing in May 2024. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.

• Participate on a consulting project or initiative and experience first-hand how we help transform their business
• Focus on our clients’ technical, business and user needs to co-create solutions that add value
• Work collaboratively to deliver innovative solutions for clients
• Develop an understanding of our client’s future state goals and processes, then define the steps needed and leading technologies to help turn their goals into reality
• Learn about a client’s industry, tackle new challenges, and learn about how their business and technology intersect.
• Join our IBM North America intern community and meet other IBMers during networking events, special team events and career development activities

At IBM, we prioritize ongoing learning, development of technical and core skills, and investing in your personal growth, all grounded in a culture of coaching and mentorship – you’ll get exposure to all that and more as an intern.

As a Designer Intern at IBM, you’ll focus on customer and employee strategies that explore opportunities to improve digital innovation, addressing user needs and designing world-class digital experiences. You’ll support to uncover user and business requirements in the context of the technical landscape through applying User Experience, Design Thinking, and Information Architecture methods. In your role, you may be responsible for:

• UX and UI work such as: creating wireframes, visual interfaces and prototypes; annotating the wireframes; collaborating with other designers, researchers, consultants and developers; making sure the interaction is getting recorded and addressed correctly.
• Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part of managing a project
• Supporting a Senior Designer on UX and UI production tasks, getting and incorporating the feedback, and working very closely with developers and testers on a day-to-day basis.
• Visual Design work, such as creating delightful concepts and exploring art of the possible, creating mock-ups and prototypes from sketches and wireframes, working closely with clients, senior designers, front-end developers to implement dynamic human-centered digital solutions.
• Create storyboards, layouts, impactful presentations, graphics, data visualizations, and other design artifacts in preparation for client meetings or product development.
• Participate/lead in design workshops, incorporate input from multiple stakeholders, communicate conceptual ideas and design rationale, outline digital experiences screen by screen, working with front-end development teams.

Join us on January 8, 2024 for a virtual info session to learn more: https://ibm.biz/Consulting_Internship_info_session

Application Deadline: January 14, 2023

Required Technical and Professional Expertise

• Experience working with design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch, InVision, as well as communication and workflow platforms like Slack, JIRA, Workfront
• Understanding of the principles and methods for human-centered design including user research, rapid ideation and iteration, prototyping, and user testing.
• Thorough, design-focused, and analytical with the capability to apply logic to solve problems
• Background in Human-Computer Interaction / User Experience methodologies, Graphic Design, Visual art desired
• Ability to communicate design approaches and complex situations clearly and simply (via voice, words, and pictures), listen actively, and convey difficult messages in a positive manner
• Must be eligible to work 4 months starting in May 2024

Preferred Technical and Professional Expertise

• Professional or University-based design experience with a portfolio representing design artifacts and associated projects
• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
• Possesses deep empathy for users and their needs, humility to recognize the limits of assumptions, and boldness in the conception of solutions