CO-OP Student, Service Design

Pay Range: $20.20 - $23.23 per hour. Your hourly rate will be based on the year of study at school.

Work Location: HYBRID (20 Bay Street)

Co-op Term - Fall 2023

Contract MINIMUM 8 months

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster, and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Service Design team is looking for a CO-OP Student to assist with the planning, implementation, and monitoring of GO Transit rail services.  The CO-OP Students will work with internal stakeholders to provide analytical and service planning support in the completion of required tasks and deliverables.

What will I be doing?

• Provides a variety of administrative and/or technical services to support the business which may include:  preparing reports, memos, documents; sorting/collating/filing documents;
• Develops spreadsheets, forms, and databases to input, track, store and retrieve data
• Maintains and updates electronic and hardcopy filing systems and provides record management services
• Recommends improvements to existing processes and procedures to achieve greater efficiency
• Maintain up-to-date operating statistics for GO Rail network
• Work with internal and external stakeholders to collect data, respond to queries and exchange information
• Help produce daily/weekly/monthly operational documentation and reports, as assigned
• Perform assigned technical/professional/administrative duties
• Provide assistance and support to staff in a variety of areas, including gathering, inputting, organizing, and interpreting data for reports/presentations/meetings/projects
• Prepare agendas, coordinate, attend, and take minutes for daily technical/operational meetings
• Assist in the production and formatting of operational documentation (e.g. public-facing and internal timetables)
• Certain travel and/or field work (e.g. passenger counts on-board trains) may occasionally be required

What Skills and Qualifications Do I Need?

• Must be attending school full-time and returning to an academic institution
• Must be at least 15 years of age before starting employment
• Enrolled in planning, engineering, computer science, and/or science at a post-secondary institution
• Interest in rail transportation and transit/operational planning is a strong asset
• A willingness to learn while being exposed to all aspects of Operational Planning & Service Design
• Previous experience working within a business environment is preferred
• Strong written, oral communication and interpersonal skills are required
• Competence in software such as Microsoft Office
• Excellent written and verbal communications skills
• Ability to co-operate and assist other co-workers with various projects

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply.  You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment.   We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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