Associate UX Designer

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

The Digital Workplace (DW) organization within American Express is responsible for making Amex one of the world’s best companies for colleagues to work for via seamless, integrated, and personalized technology experiences for all colleagues with differing needs and roles. The team supports a portfolio of communications, collaboration, and productivity tools on desktop and mobile in American Express’s offices around the world, while mobile, and in colleagues’ home environments.

The Associate UX Designer serves as a key member of the Digital Workplace Content Management / Development Platform Team and will focus on enhancing the customer experience for end users of Power BI/Power Apps..

Seeking candidate with knowledge and experience with Power BI/Power Apps.

Responsibilities:

• Creates user-centered experiences and interfaces for products and solutions which improving end-to-end user journeys
• Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products
• Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing
• Produces high-fidelity designs for implementation by development teams
• Analyze user research, business insights and other data to continuously improve customer experiences
• Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements
• Creates and maintains UI/UX resources such as content templates, samples and guidelines, in order to streamline the design process for designers and developers

Education:  

• Degree in computer Science, Interaction Design, Human Computer Interaction or related field, or equivalent working experience Knowledge/Skills

Experience:

• Experience in design for Power BI/Power Apps
• Knowledge of M365 suite of products
• 3+ years UX / Interaction experience designing consumer facing applications, websites and mobile experiences
• Strong skills in ideation, sketching, concepting, brainstorming, and UX asset production
• Experience with design tools, most notably OmniGraffle, Sketch, Ilustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software
• Ability to simplify and turn complex interactions into intuitive user experiences
• Knowledge of the capabilities and limitations of HTML, CSS, JavaScript
• Knowledge and/or experience working in agile product development
• Skills in ideation, sketching, wireframing, user flows and information architecture
• Ability to create both high and low fidelity clickable prototypes
• Strong relationship management, verbal & written interpersonal skills
• Clear and confident communicator with an affinity for visual storytelling

Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

‍