Sprung Studios is seeking an Associate User Researcher to join our UX Research team in Vancouver, BC!
Working alongside the rest of the UXR team, the Associate User Researcher will be responsible for moderating usability tests and producing reports, designing low-fidelity wireframe solutions, and assessing early game concepts & prototypes for usability issues.
Who we are:
We are specialists in UX/UI for video games and a globally recognized partner for the games industry. We have worked on some of the world's biggest games for clients such as EA, Microsoft, Bethesda, SEGA, and many more. We are a growing company of 70+ people across Brighton (UK) and Vancouver (Canada).
We are continuing to build our UX Research services alongside our UX Design services, forming a cohesive UX Design and UX Research unit that pushes the bar even higher for the player experience.
Our Values:
To get there, we’re driven by a few simple beliefs. We believe:
● that people work better when they have a healthy work/life balance (no overtime
or crunch)
● in mental health being a primary focus for our studio
● that people work better with a mixture of remote and in-person collaboration
● that teams win together only when they are both diverse and inclusive.
● in leveraging our strengths, knowing our weaknesses, and being honest about
both is the best way to succeed, whether that’s in the office or in a game.
● that work can be a place where you make lifelong friends, partner with ambitious
teammates, and embrace the joy of making games.
● that these beliefs will help us surface the best ideas, challenge the status quo,
and ultimately make better games.
What You’ll Do
Responsibilities
● Review concept designs, the game builds, and competitor titles for usability, comprehension, and accessibility
● Interview participants in the lab
● Observation note-taking during lab tests
● Produce high-quality reports and presentations (Figma)
● Design low-fidelity wireframe solutions (Figma)
● Troubleshoot audiovisual lab hardware and software (Windows / OBS)
● Take part in participant recruitment
● Assist lead researchers on projects, such as thematic analysis (Excel/Sheets)
What you’ll bring
● A Bachelor in a relevant field such as Psychology, Cognitive Science, Human-Computer Interaction, Information Studies, or Computer Science
● 1-year experience in a lab setting or equivalent experience
● A keen interest in working with people
● Strong knowledge of user research methods, particularly qualitative
● A broad interest in games, up to date with trends across all platforms
● Exceptional communication skills, verbally and in writing
● Good computer skills, familiar with office applications and audio-visual software
● Strong organizational skills – a passion for process is a plus
Nice to Have
● Games user research experience
● Experience with mixed methods studies
● Wireframing experience
● Experience with data management and survey studies
● Experience with data management and survey studies
Why work at Sprung Studios?
● Competitive salary and benefits
● Diverse work environment
● Studio-wide Christmas shutdown
● A positive working environment with fun and friendly team members
● A good work-life balance with a hybrid working style
● Regular team outings
● Personal time off benefit
Sprung Studios is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community. We’re committed to replying to each application and look forward to contacting you.
We are working with a hybrid model. Mondays and Fridays are an option to work from home, with everyone in the Studio on Tuesdays, Wednesdays, and Thursdays.
No agencies, please!
Website: http://www.sprungstudios.com
