Associate User Experience Researcher

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and NHL to name a few. We are looking for an Associate UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.

You will work with the Maxis UX Research team to execute research that spans the full product development cycle and work with the development teams to integrate user research insights into the development process.

You will be part of the team in charge of leading the UX research effort for the Maxis studio, including The Sims 4 and Project Rene, and you would report to the UX Research Manager and work closely with other UX Researchers on the project. This role is open to remote or hybrid work models.

Main responsibilities:

• Partner closely with senior members of the Maxis UXR team to plan and execute research activities to support franchise goals.
• Conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).
• Gather and analyze data using several qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys).
• Effectively communicate research results and recommendations to stakeholders.
• Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work.

Qualifications & Skills:

• You have a degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
• Proven ability to execute and run qualitative and quantitative user research studies
• Experience with several qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).
• Strong communication and interpersonal skills.
• Coordination & work organization skills necessary to run research mandates involving several partners.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.