JOB DESCRIPTION:
We are seeking a collaborative research professional with an insatiable curiosity about people, the future, and emerging technology as we seek to bridge the gap between human-centered design, business strategy and innovation. The Innovation Research Lead will focus on understanding user behaviors, attitudes and actions using methods that enable project and practice teams to make more informed – and less risky decisions. This role is part of the Intellectual Property, Research and Facilitation team within Innovation. One objective of this team is to promote human-centered design and bring to light the customer’s perspectives, attitudes and behaviors related to emerging technologies, potential innovative solutions and long-term opportunities. Projects and innovation activities will involve a mix of deep customer research to inform product/solution strategy and experiments that test innovative concepts focused on the future. The Innovation Research Lead will have a solid understanding of human-centered design methods and significant experience in scoping research efforts, selecting appropriate methodologies, and conducting research (both qualitative and quantitative), The Innovation Research Lead will partner with team members to clarify project goals and identify areas where customer research can provide greater insight, and lead discovery efforts that result in actionable insights. The successful candidate will have a bias for action and a sense of urgency. They are a self-starter comfortable with ambiguity, with a strong attention to detail and excellent collaboration skills.
Job Type: Contract
Salary: $40.00 - $50.00 per hour
Ability to commute/relocate:
Experience:
Work Location: In person
