2024 Experience Design Summer Intern

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

What you’ll do

Do you have a passion for designing meaningful ways to bring humanity to financial products and services? Design has a core and crucial voice in the creation of our products and customer services. Throughout our 10-week paid internship, you’ll learn human-centered design principles and skills through a mix of accelerated formal training, mentorship and a community of peers and advisors.

As an Experience Design Intern, you’ll:

• Get hands-on experience working on design projects that impact the business
• Enhance your design integrity understanding and learn the foundations of user experience related to digital practices
• Develop design and business acumen through training, mentorship, and exposure to senior executives
• Build a supportive community of peers through a variety of cohort strengthening activities such as social events, volunteer days, and development workshops

Who we’re looking for

Do you enjoy solving complex problems, simplifying customer experiences, and imagining the future of banking? If you’re eager to learn multiple roles and functions within the field of Customer Centricity and Design, then our Experience Design internship might be right for you!

Basic qualifications:

• Pursuing a bachelor’s degree with a target graduation date of December 2024 or May 2025
• Basic understanding of digital communication and design principles
• Ability to start internship program on June 10, 2024

Preferred qualifications:

• Strong written and verbal communication skills
• Ability to think and work independently within a professional setting
• Interest in web and app design
• Strong analytical, problem solving and critical thinking skills
• Flexibility to work within a multi-discipline team and receive dynamic on-the-job training
• Highly organized; ability to manage and prioritize multiple tasks and deadlines simultaneously
• Familiarity with Microsoft apps and Figma

Working model and hours:

This role is hybrid. Interns who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

Interns work approximately 40-hours each week during the internship.

The application process

If you are interested in applying and learning more, click on the Apply Now icon to submit your application. Most applications will be closed on September 29, 2023.

Internship benefits

• Meaningful, hands-on work that impacts the business
• Networking opportunities with senior leadership, U.S. Bank team members, and interns
• Option for sign-on bonus
• Potential for a fulltime offer upon graduation into a rotational program

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.68 - $29.35