2023 Senior Internship: User Experience (UX) Researcher

IntroductionThomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you?  If so, read on!‍Your Role and Responsibilities‍START AND END DATES FOR THIS INTERNSHIP ARE DURING SUMMER 2023 (3 MONTHS)

This is an IBM US office-based position in our Silicon Valley Lab in San Jose, CA.

UX Researcher Interns uncover insights, inform product decisions, and forge new opportunities to improve business outcomes through the rigorous study of people and the ecosystems in which they exist. They continuously build user understanding and empathy through empirical observation, experience, and making.

Location: San Jose, CA

Required Technical and Professional Expertise

• Foundational understanding of UX research
• Experience with conducting primary and secondary research
• Identifying and communicating appropriate research methodology to address research opportunity
• Supporting recruiting of appropriate participants for research plans and goals
• Conducting research methods and activities to capture qualitative and quantitative data
• Analyzing qualitative and quantitative data to generate insights
• Delivering compelling stories to communicate actionable insights for team and stakeholders

Preferred Technical and Professional Expertise

• Excellent collaboration skills with a persistent curiosity
• Experience with research tools (e.g. UserZoom, survey tooling, Usertesting.com, Optimal Workshop, etc.)
• Awareness of inclusive design practices and accessibility standards
• Degree in Psychology, Human Factors, Human Computer Interaction, Anthropology, Sociology, Behavioral Economics, or related field

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