UX Insights, Jr. Analyst

Creative & Digital

Permanent - Full Time

New York, US, 10036

BBCS Americas Inc

Job Closing Date: 06/05/2024

THE ROLE

BBC Studios

Bold. British. Creative: that’s BBC Studios. Combining the strengths of the UK’s most-awarded production company with a world-class distributor, we fund, create, distribute and commercialize world-class content for the BBC and other UK and international companies. Our aim is to inspire audiences around the globe with quality content that informs, educates and entertains and to strengthen the BBC, our partners and wider industry both creatively and financially. We seek to be the best British content company in the world; a first-choice partner and employer, where everyone can flourish and do their best work.

The Opportunity

As a UX Insights, Jr. Analyst, you'll be integral to our research efforts, contributing to industry analysis, interpreting data, and conducting usability testing. Your role will involve crafting clear insights, building presentations, and ensuring that our products resonate with our diverse audience.

Responsibilities include, but are not limited to:

Key Responsibilities:

• Identify and track UX trends within the media industry, including thorough competitor research.
• Conduct research sessions, analyze data, and synthesize findings into actionable insights.
• Develop questionnaires, surveys, and interview guides for both moderated and unmoderated sessions.
• Plan, observe, and moderate usability testing sessions and interviews.
• Collaborate closely with product and design teams, effectively communicating research findings.
• Maintain and create documentation and templates to support ongoing UX research efforts.

Scope & Impact:

• Support end-to-end research processes on projects of varying scale, employing both qualitative and quantitative methodologies.
• Contribute to the development of clear, compelling reports and presentations to disseminate key industry insights.

Relationships:

• Thrive in a collaborative environment, working with small teams and across diverse divisions.
• Foster relationships with colleagues in both the US and UK, collaborating effectively with various teams.
• Engage with peers and senior leaders leadership to influence research approaches and manage responsibilities.

Desired Candidate Profile

Required Qualifications:

• Minimum of 1 year of professional experience in user research or UX research, including usability testing, ethnography, interviews, and survey design.

Desired Qualifications:

• Detail-oriented individual with the ability to work independently while also contributing to team efforts.
• Strong communication skills, adept at asking questions, seeking assistance, and providing clear updates grounded in data.
• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Anthropology, or a related field.
• Experience conducting UX research on products and managing research projects.

Compensation and Benefits

The annual base salary range for this position is $70k-75k. This does not include other benefits that an individual may be eligible for. The actual base salary offered depends on the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and geographic location of the position.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of 2 days per week.

Benefits and Perks:

• 100% Employer-Paid Medical and Dental Insurance (PPO plans)
• Generous Paid Time Off
• Flexible, Hybrid Working Arrangements
• Work/life balance
• Free Retirement Consulting to All Employees
• Pet Insurance
• Commuter Benefits
• Gym Reimbursement

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

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